Privacy Policy
Last Updated: 14/01/2026
Joan Bell-Faye (Foot Health Practitioner) This privacy policy explains how I collect, use, and protect any personal information you give me when you use this website or my services. I am committed to ensuring that your privacy is protected and that I comply with my professional obligations as a Registered Nurse and Foot Health Practitioner.
1. Data Controller
Joan Bell-Faye is the Data Controller for this practice. I am registered with the Information Commissioner’s Office (ICO) [Insert Reg Number XXXX].
2. Information I Collect
To provide safe and effective foot health treatments, I collect the following:
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Identity Data: Name, date of birth, and gender.
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Contact Data: Address, email address, and telephone numbers.
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Health Data: Medical history, current medications, allergies, and details of previous foot treatments (Special Category Data).
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Third-Party Data: Name and contact details of your GP, or details of a Power of Attorney/next of kin where appropriate.
3. Why I Need Your Data (Lawful Basis)
I process your data under the following legal bases:
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Contractual Necessity: To provide the foot care services you have requested.
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Provision of Healthcare: Under UK GDPR Article 9(2)(h), for the purposes of preventive or occupational medicine and the provision of health or social care.
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Legal Obligation: To comply with professional standards regarding clinical record keeping.
4. How I Use Your Information
I use your information to:
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Assess your suitability for specific treatments.
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Maintain accurate clinical records of every visit.
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Contact you regarding appointments.
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Communicate with your GP or other healthcare providers (only with your explicit consent, unless in a medical emergency).
5. Data Retention
In accordance with UK clinical record-keeping standards, I am required to retain your medical records for 8 years following your last treatment. For children, records are kept until their 25th birthday. After this period, records are securely destroyed.
6. Data Security
I am committed to ensuring that your information is secure. Your clinical notes are stored on a password-protected, encrypted clinical software system.
7. Your Rights
Under GDPR, you have the right to:
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Request access to the personal data I hold about you.
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Request that I correct any inaccuracies in your data.
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Request that I delete your data (subject to my legal obligation to retain medical records).
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Withdraw consent for marketing communications at any time.
8. Contact & Complaints
If you have any questions about this policy or how I handle your data, please contact me directly at: Email: hello@thefootnursefife.co.uk, Phone: 07778257262
If you are not satisfied with my response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
