top of page

Privacy Policy

Last Updated: 14/01/2026

Joan Bell-Faye (Foot Health Practitioner) This privacy policy explains how I collect, use, and protect any personal information you give me when you use this website or my services. I am committed to ensuring that your privacy is protected and that I comply with my professional obligations as a Registered Nurse and Foot Health Practitioner.

1. Data Controller

Joan Bell-Faye is the Data Controller for this practice. I am registered with the Information Commissioner’s Office (ICO) [Insert Reg Number XXXX].

2. Information I Collect

To provide safe and effective foot health treatments, I collect the following:

​

  • Identity Data: Name, date of birth, and gender.

  • Contact Data: Address, email address, and telephone numbers.

  • Health Data: Medical history, current medications, allergies, and details of previous foot treatments (Special Category Data).

  • Third-Party Data: Name and contact details of your GP, or details of a Power of Attorney/next of kin where appropriate.

3. Why I Need Your Data (Lawful Basis)

I process your data under the following legal bases:

​

  • Contractual Necessity: To provide the foot care services you have requested.

  • Provision of Healthcare: Under UK GDPR Article 9(2)(h), for the purposes of preventive or occupational medicine and the provision of health or social care.

  • Legal Obligation: To comply with professional standards regarding clinical record keeping.

4. How I Use Your Information

I use your information to:

​

  • Assess your suitability for specific treatments.

  • Maintain accurate clinical records of every visit.

  • Contact you regarding appointments.

  • Communicate with your GP or other healthcare providers (only with your explicit consent, unless in a medical emergency).

5. Data Retention

In accordance with UK clinical record-keeping standards, I am required to retain your medical records for 8 years following your last treatment. For children, records are kept until their 25th birthday. After this period, records are securely destroyed.

6. Data Security

I am committed to ensuring that your information is secure. Your clinical notes are stored on a password-protected, encrypted clinical software system.

7. Your Rights

Under GDPR, you have the right to:

​

  • Request access to the personal data I hold about you.

  • Request that I correct any inaccuracies in your data.

  • Request that I delete your data (subject to my legal obligation to retain medical records).

  • Withdraw consent for marketing communications at any time.

8. Contact & Complaints

If you have any questions about this policy or how I handle your data, please contact me directly at: Email: hello@thefootnursefife.co.uk, Phone: 07778257262

 

If you are not satisfied with my response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

bottom of page